• Home
  • Accessibility Policy
Download the App

Accessibility Policy

Design Standards
We aim to design to the Web Content Accessibility Guidelines W3C (WCAG 2.0). We also work to the BSI PAS 78:2006 guidelines where possible.

Structure of the Site
We have one set of pages for the whole site, which we aim to make accessible to all. We do not separate accessible and less accessible pages into separate sections.
A link to a site map can be found at the footer of every page, which shows the organisation of the whole site.

Why is there no button to make text larger?
Browser technology has moved on significantly, enabling easy page zoom with shortcuts that should be listed in the ‘View’ menu of the browser. Page zoom has the benefit that each element of the page will be scaled proportionately.

It is also more common for people with visual impairments to have their own software built-in, which automatically increases the text size.

We aim to use clear, plain English in a concise and meaningful way.

Use of Cookies
Every user is informed about how the site uses cookies on their first visit. For more information see our Privacy Policy.

Use of Multimedia
We aim to label all images and use images just where appropriate (not for purely decorative text and headings).

Text will be scaleable, as will all pages themselves. We set a maximum size for most pages, to ensure lines are wrapped according to commonly accepted typographical rules.

Browser Support
There will always be small differences in the display between browsers, but we do aim to broadly support:

  • Newer versions of Internet Explorer & Edge for Windows
  • Safari for the Mac.
  • Mozilla Firefox for all platforms
  • Google Chrome for all platforms

Proof of Compliance
Rather than using automated tools and badges, which can be a bit hit-or-miss, we aim to be responsive to your needs. Please do contact us if you encounter any specific problems regarding accessibility, or if you have any suggestions for improvement.